Terms and Conditions for Business Customers
General Terms and Conditions for the Online Shop
Harras Pharma Curarina Arzneimittel GmbH
Provider information
Harras Pharma Curarina Arzneimittel GmbH
Plinganserstrasse 40
81369 Munich
Germany
www.harraspharma.de
mail@harraspharma.de
Authorized Managing Directors: Dr. Oliver Sensch, Renate Pfister
Commercial Register: Munich District Court, HRB 74 226
VAT ID No.: DE 129369047
Competent supervisory authority:
Government of Upper Bavaria
Maximilianstrasse 39
D-80538 Munich
Contracting party, scope
The operator of the online shop is Harras Pharma Curarina Arzneimittel GmbH, Plinganserstr. 40, 81369 Munich, Germany, telephone: +49 89 747367-0 (hereinafter referred to as "HPC").
All contracts for the delivery of goods ordered through the online shop between HPC and you are subject exclusively to the following General Terms and Conditions ("GTC") in the version valid at the time of the order. Any general terms and conditions of yours that deviate from, conflict with, or supplement these GTC will not become part of the contract, even if HPC is aware of them, unless HPC expressly agrees to them in writing.
All offers are directed exclusively to customers who are consumers. According to Section 13 of the German Civil Code (BGB), a consumer is defined as any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. In contrast, an entrepreneur is any natural or legal person, or partnership with legal capacity, who, when concluding the contract, acts in the exercise of their commercial or independent professional activity.
Conclusion of contract
The presentation of goods in our online shop does not constitute a legally binding offer, but rather an invitation to order (invitatio ad offerendum). By clicking the "Buy" button in the last step of the ordering process, you submit a binding offer to purchase the goods displayed in the order overview. Immediately after submitting your order, you will receive an order confirmation, which, however, does not constitute acceptance of your contractual offer. A contract between you and us is concluded as soon as we ship your goods.
We do not sell products to minors.
All products are sold only in household quantities. This applies both to the number of products ordered within one order and to placing multiple orders for the same product, where each order contains a household quantity.
Prices; shipping costs
The prices listed in the online shop are final prices, meaning they include all price components, including statutory sales tax. Any additional delivery and shipping costs are generally borne by you unless you exercise your right of withdrawal. We ship free of charge within Germany.
In the event of cancellation, you will be responsible for the direct costs of returning the goods.
Delivery; Collection
You are responsible for ensuring that the person(s) present at the specified delivery address are authorized to accept the delivery. If delivery fails for reasons for which you are responsible, you will bear the costs of re-delivery.
You cannot collect the goods in person.
Payment terms
We generally offer the following payment methods:
- Credit card (Visa, Mastercard and American Express)
- Klarna invoice
- PayPal
- Instant transfer
We reserve the right not to offer certain payment methods for each order and to refer to other payment methods.
Any fees resulting from incorrect account information or chargebacks will be charged to you.
For transfers please use the following account:
Stadtsparkasse Munich
Account holder: Harras Pharma Curarina Arzneimittel GmbH
IBAN: DE86 7015 0000 0809 1484 14
Please do not forget to include your invoice number in the purpose field.
Retention of title
The delivered goods remain the property of Harras Pharma Curarina Arzneimittel GmbH until the purchase price has been paid in full.
Right of withdrawal
Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must inform us (Harras Pharma Curarina Arzneimittel GmbH
Plinganserstr. 40, 81369 Munich, Fax number: +49 89/747367-19; Telephone number: +49 89/747367-0; mail@harraspharma.de ) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, email, or telephone). You may use the provided sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including any delivery costs, promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to improper handling by you.
Exclusion of the right of withdrawal
The right of withdrawal only applies to products that are in their original packaging and unused.
Harras Pharma Curarina Arzneimittel GmbH informs about the model withdrawal form in accordance with the statutory provisions as follows: https://shop.harraspharma.de/policies/refund-policy
Applicable law; Place of jurisdiction; Notice on online dispute resolution
Online dispute resolution pursuant to Art. 14 (1) of the ODR Regulation: The EU Commission offers the possibility of out-of-court online dispute resolution via an online platform operated by it ("ODR platform"). The platform can be accessed at https://ec.europa.eu/consumers/odr/.
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Resolution Act.
According to German law, when ordering over-the-counter medications, you must provide contact information where your product questions can be answered by HPC pharmaceutical staff at no additional charge during HPC's normal business hours, Monday to Friday, from 9:00 a.m. to 4:00 p.m. Pharmaceutical advice is generally provided in German.
Data protection
All information regarding the processing of personal data can be found in the privacy policy.
Severability clause, place of jurisdiction
Should individual provisions of this Agreement, including this clause, be invalid in whole or in part, or should the Agreement contain a gap, the validity of the remaining provisions or parts of such provisions shall remain unaffected.
The place of jurisdiction is Munich.
=========